Refund policy
Returns & Refunds Policy
Oops Happens.
At SPILLT., every item is made especially for you as soon as you place your order. Because of this, we’re unable to accept general returns or exchanges like traditional retailers.
We cannot accept returns for:
- Ordering the wrong size
- Change of mind
- Ordering the wrong colour or product
- Minor variations in print placement or colour tone
- Incorrect shipping details entered at checkout
Please double-check your order before completing your purchase.
If We Spill On Our End
If your item arrives with a problem caused during production or shipping, we’ll make it right.
This includes:
- Damaged products
- Incorrect items sent
- Manufacturing defects
- Printing errors
If this happens, please contact us within 14 days of receiving your order.
When contacting us, include:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once reviewed, we’ll arrange either:
- A replacement item at no cost to you
or - A full refund where appropriate
Why?
Every SPILLT. product is made on demand to reduce waste and avoid unnecessary overproduction.
That means we can’t restock returned items like traditional clothing brands.
Thanks for understanding.
Some stories don’t wash out.